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How thetopbookies Handles Your Personal Data

Your personal data belongs to you, and this policy sets out exactly how we collect, use, store and protect every piece of it when you hold an account…

Data stored securely in encrypted serversUPI, Paytm, PhonePe transaction records protectedNo sale of personal data to third partiesRequests handled within 30 daysIndia-region account holders covered
thetopbookies How thetopbookies Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you need to request access to your personal data, ask us to correct inaccuracies, or raise a concern about how we handle your account data…

Email Privacy Team Send a written request to our dedicated privacy address.
Live Chat Support Raise a data query through the live chat window inside your account dashboard.
In-Account Help Centre Navigate to the Help section within your account to submit a formal data request…
DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Account Data

Data handling at thetopbookies is built around six concrete practices that cover how data is collected, stored, shared, retained, and how you can request changes.

Encrypted Data Storage

All personal and payment data is stored using AES-256 encryption at rest.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Limited Third-Party Sharing

We share data only with payment processors like UPI gateways, Paytm and PhonePe to complete transactions, and with fraud-prevention partners.

Account Security Measures

We monitor login sessions for unusual activity and flag suspicious access patterns.

Data Retention Schedule

We keep account records for as long as required by the applicable local law in your jurisdiction.

Your Rights and How to Act on Them

You may request a copy of your data, ask us to correct errors, or request deletion where local law permits.

Frequently Asked Questions About Your Privacy

The questions below cover the data rights and privacy concerns we hear most often from account holders in India. If your question is not answered here, use the contact paths listed above and our privacy team will respond in writing.

We collect your name, email address, mobile number and date of birth at registration. We also record device identifiers, IP addresses and transaction data from payments made via UPI, Paytm or PhonePe to maintain account security and process withdrawals accurately.

Payment data from UPI, Paytm and PhonePe transactions is encrypted both in transit and at rest using AES-256 encryption. Full card or bank account details are never stored on our servers; only tokenised references are retained for transaction matching and fraud checks.

Yes. Submit a written data access request via email or the in-account Help Centre. We will compile and send you a structured copy of your personal data within 30 calendar days of receiving a valid, verified request.

We share data only where necessary — with payment processors (UPI gateways, Paytm, PhonePe) to complete transactions, and with fraud-prevention partners. We do not sell personal data to advertisers, data brokers or any unrelated third party under any circumstances.

Send a deletion request to our privacy email or submit one through the Help Centre inside your account. Deletion is carried out within 90 days of account closure, subject to any retention obligations imposed by applicable local law in your jurisdiction.

We use session cookies to maintain your login state and analytics cookies to measure page performance. You can accept, reject or manage non-essential cookies through your browser settings at any time without disrupting your ability to access your account.

Reach our privacy team directly by email or through the live chat channel inside your account. Include your registered email address and a clear description of your concern. We acknowledge all privacy complaints in writing within five working days.